shipment options
the shipment options of the products in Skatetrix e-Shop is:
by official Swiss postal service
i.e. by priority mail
shipping costs
acc. to the official tariffs of Swiss Post for their priority mail service!
tariffs are graded acc. to the gross weight of shipment and the zone of destination.
• Zone 1: Switzerland
• Zone 2: Western Europe
• Zone 3: Eastern Europe, Russia, Turkey, Greenland
• Zone 4: USA, Canada, Mexico
• Zone 5: Asia i.e Arabia, China, India, Japan, Korea, Thailand etc. North Africa
• Zone 6: Australia, New Zealand, South America
Your individual costs become calculated acc. to the gross weight of you order and your shipment address!
See your costs at check out of Skatetrix e-Shop and in the e-mail with the order confirmation.
international freight documents
we make out the freight documents necessary for international shipments.
these are 6 internationally standardized forms:
addressee - facturation - customs declaration - export declaration - sender - commercial invoice
after shipment of your goods you will receive a copy of the form "addressee" by e-mail.
for shipment of smaller goods, like DVDs and accessories, such freight documents are not necessary.
therefore such goods are shipped by normal international postal service as priority mail.
(see above)
liability for shipment
the liability of Skatetrix Sport Company for the shipment ends with the delivery of the ordered goods to the official Swiss postal service!
track and trace
in your copy of the form "addressee" you find at the top on the right a series of 13 signs, like CE.........CH
with it you can arrange with your national post or customs an investigation to the whereabouts of your shipment.
refunds and exchanges
for PIC Skates and Skates-Boots only!
conditions:
products bought from Skatetrix Sport Company only!
products in unused , undamaged conditions!
products in original packaging only!
products shipped back to Skatetrix Sport Company - Switzerland
returns within 2 weeks after arrival at delivery address
all ship-back charges at the expense of the buyer!
